360 Feedback for Competency and Values Assessment

How does PPI customize a 360 feedback questionnaire?

Core competencies are translated into one or more observable behaviors. We sort these behaviors into two categories: ones that can be trained and ones that can't. Trainable behaviors are good candidates for the survey. If your survey is intended for development, we use only questions relating to these behaviors. Behaviors and characteristics that aren't likely to be affected by training are typically based on personality. These are generally not good candidates for developmental 360 feedback, but they may have a place in other types of assessments.

If you wish to measure the effectiveness of vision or value statements, they also need to be assessed by questions that reflect a behavior. High scores reflect behavior consistent with the value, low scores reflect inconsistency. Group composites, showing how well groups of employees actually "live the values" are very useful springboards for training and executive discussion.

Also, you may wish to access questionnaire items that have norms for a similar employee population. Many core competencies are very similar across organizations and have been studied elsewhere. You may be able to obtain scales that have been validated on our published surveys.