"Employee Surveys: Practical and Proven, Methods, Samples and Examples"

Second Edition -- Revised and Updated

Summary: This book gives you the process from A to Z. Packed with real-world examples from organizations of all sizes and types, it helps you anticipate the process - including the unexpected and "what happens when ..." scenarios. Contains sample forms, agendas, letters and more, all from real survey situations.

Sample excerpts: Employee Surveys (pdf)

Chapter 1. Introduction
Chapter 2. Planning the Survey
Chapter 3. Selecting Respondents and Getting Response
Chapter 4. How to Plan Reports
Chapter 5. Questionnaire Development
Chapter 6. Data Gathering
Chapter 7. Communicating and Administering Your Survey
Chapter 8. Interpreting Your Results
Chapter 9. Transition to the Feedback Process
Chapter 10. The Human Side of Survey Feedback
Chapter 11: Summary of Key Points
Appendix: Excerpts from an Executive Summary