Shipping & Returns

Shipping & Returns:

Shipping policy:

  • First Class shipping for books occurs within 2 business days after your order has been placed!

Returns policy:

  • PPI Conducted Certification Training includes Hogan Certification and Clark Wilson 360 Certification:  If you cancel your registration, we will transfer your registration to a future workshop of your choice. Performance Programs does not offer any refunds of workshop fees.
  • Online Self Assessments: No Refunds
  • Books: No Refunds

We strive to have satisfied and happy customers!
If you have any concerns about any of our products that you have purchased
please contact us to discuss!