The Leadership in Health Services (LHS) is a validated 360 feedback survey which provides the health services executive with feedback about his or her management and leadership skills.  Developed in partnership with healthcare professionals, this instrument focuses on the management skills necessary for achieving operating goals.  It also measures leadership skills needed to lead the organization in competing successfully in the changing healthcare environment.

The LHS Task Cycle

Phase 1

Envisioning opportunities

Establishing goals

Taking informed risks

Phase 2

Understanding the Healthcare environment

Managing financial drivers

Utilizing clear communication

Phase 3

Fostering an empowering team-driven environment

Coaching for performance

Valuing diversity

Phase 4

Openness to others' feedback

Phase 5

Setting performance standards

Demonstrating perseverance and determination

Appropriately utilizing authority to get results

Phase 6

Recognizing and rewarding others