360 SURVEY OF MANAGEMENT PRACTICES (SMP)
The 360 Management Practices survey provides feedback on an individual’s core management skills. Successful managers have the skills necessary to clarify and achieve operating goals while maintaining a quality work environment. The SMP primarily measures facilitation, direction and communication skills of the new or front-line supervisor. Effective individuals in this role create a day-to-day strategy to meet organizational goals. The Survey of Management Practices assists in developing, strengthening and enhancing these essential management skills.
THE SURVEY OF MANAGEMENT PRACTICES 360 TASK CYCLE®
I. MAKING GOALS CLEAR AND IMPORTANT
Establishing and communicating clear goals.
II. PLANNING AND PROBLEM-SOLVING
Encouraging participation, planning work effectively, utilizing organizational knowledge, and interacting effectively with stakeholders.
III. FACILITATING THE WORK OF OTHERS
Supporting individuals’ success and building effective teams.
IV. PROVIDING FEEDBACK
Providing employees with feedback regarding their performance.
V. EXERCISING POSITIVE CONTROL
Valuing timeliness, monitoring and tracking details, appropriately utilizing authority to get results, and delegating responsibility.
VI. REINFORCING GOOD PERFORMANCE
Acknowledging the contributions of others.
Work Group Effectiveness, Tension Level, General Morale, and Commitment are leveraged through the mastery of Task Cycle phases.
Task Cycle® name & image are registered trademarks of TruScore®
360 SURVEY OF MANAGEMENT PRACTICES
Application: Supervisory development, linking management practices
Audience: Managers and supervisors at all levels
Respondents: Self, Manager, Peers, and Direct Reports
Questions: 71 questions, 3 open-ended (145-question version available)
REPORTING – INTERACTIVE WEB REPORTING also available
- Review summary level data and click on a data point to drill down to the score details.
- Easily turn rater groups on and off to focus or compare specific sets of data.
- Toggle between Raw and Centile Scores, while some graphs also allow you to sort Highest to Lowest, Lowest to Highest, or by Competency order.
- Year over Year comparison with current and previous scores
- PDF reports are full color with stunning visual displays of 360 survey data.
The Task Cycle® is a validated organizing tool that can help leaders know where to focus their development. It is presented as a logical sequence of events, with each phase contributing to achieving the final goal.
Task Cycle® name and image are registered trademarks of TruScore®