Privacy Policy

Privacy Notice

Our Commitment to Privacy: Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect: This notice applies to all information collected or submitted on the PerformancePrograms.com site as well as other sites operated directly by Performance Programs, Inc. On some pages, you can order products, make requests, and register to receive materials and newsletters. The types of personal information collected through these pages depends on the transaction and may include:

  • Name, Address, Email address, Phone number, Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if shipping is different from billing address, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

  • Name, Address, Email address, Phone Number

In some instances, Performance Programs, Inc. also collects credit card information for billing purposes. We uses security techniques, including encryption and secure servers, to protect against unauthorized access to transmitted information used for billing purposes. Performance Programs does not store, use or share credit card information for any other purpose.

The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive updates or newsletters on our research and new products. Information you submit on our website will not be used for this purpose unless you select “newsletter.” We use non-identifying and aggregate information to better design our website. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security: We are very much aware of Internet users’ concerns about security. Performance Programs, Inc. takes technical, contractual, administrative and physical steps to protect against unauthorized access to and disclosure of individually identifiable information. These steps can include firewalls, secure socket layers, password verification, etc. You can determine when you are in a secure environment by locating the key (Netscape browsers) or lock (Microsoft browsers) symbol at the bottom of the browser page. When the key or lock is complete, the information provided by you is encrypted, restricting access by anyone else. If your browser does not support secure transactions, there is a chance that others may view any information that you send. You can check your browser’s help button to learn more about secure transaction support.

External Links: Performance Programs, Inc. is not responsible for the privacy policies of web sites to which Performance Programs, Inc web site may link or for those of any downstream linkages.

Use of Cookies?: Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as login information, and storage of items in your Shopping Cart between visits.

Our Commitment to Children’s Privacy: No part of our website is structured to attract anyone under 13. We do not, under any circumstances, place objectionable material on any of our web sites.

How You Can Access or Correct Your Information: If you are a registered customer, you can access all your personally identifiable information and maintain it by clicking on the secure Login link and signing in. Then click on the My Account link at the top of the shopping cart page and change your information by clicking the appropriate link. We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us: Should you have other questions or concerns about these privacy policies, please call us at 1-860-388-9422 or send us an email.

General: Performance Programs, Inc. may revise the terms at any time by updating this posting. You should review this page from time to time because they are binding. Certain provisions of these terms may be superseded by expressly designated legal terms located on particular pages at this site.

U.S.-EU Safe Harbor Policy: Performance Programs, Inc. complies with the U.S.-EU Safe Harbor and the U.S.-Swiss Safe Harbor Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Performance Programs has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Performance Programs Inc.’s certification, please click here.

E-mail Communications: If you do not want to receive e-mail or other mail from us, please contact us at surveys@performanceprograms.com